Shopify Sidekick Prompt Library

Ready-to-copy prompts for Shopify's built-in AI assistant, organized by task.

Store setup and settings

Where do I turn on abandoned checkout emails?
Set up a free shipping rate for orders over $75 in the US.
Where do I change my store's currency formatting?
Walk me through adding a second staff account with limited permissions.

Product content

Write a product description for a hand-poured soy candle in Sea Salt, aimed at gift buyers, under 100 words.
Suggest 5 SEO title and meta description pairs for a leather crossbody bag.
Turn these bullet points into a product description: waterproof, 20L, laptop sleeve, recycled fabric.
Write 3 alt text options for a photo of a striped linen shirt on a model.

Marketing and campaigns

Draft a discount code campaign for a Black Friday weekend sale, 20% off sitewide.
Write 3 subject lines for a back-in-stock email for a bestselling hoodie.
Suggest a segment for customers who bought once in the last 90 days but haven't returned.
Write a short Instagram caption announcing a new product color.

Design and theme

How do I add a new section to my home page in the theme editor?
Suggest a color palette for a minimalist skincare brand.
Where do I change the font used across my theme?
How do I preview a theme change on mobile before publishing?

Data and reports

Summarize this month's sales compared to last month.
Which products had the most returns in the last 30 days?
Show me my top 5 traffic sources this week.
What's my current inventory value across all locations?

Customer service

Draft a reply to a customer asking where their order is, using the order status they gave me.
Write a polite response to a 2-star review about slow shipping.
Summarize this customer's order history in two sentences.
Draft a return policy exception explanation for a customer past the return window.

Paste any of these into Sidekick, the AI assistant built into your Shopify admin, or edit them to add your own product names and numbers first. Sidekick's abilities change over time; if it can't complete a task, ask it to point you to the right admin page instead.

Using these prompts

Sidekick is Shopify's AI assistant built into the admin, available on every plan as part of Shopify Magic. Search or scan the categories below, copy a prompt, and edit it with your own product names, numbers and dates before sending it to Sidekick.

Being specific gets better answers: naming an actual product, a date range, or a numeric target (like "20% off" or "orders over $75") works better than a vague request.

What to expect

Sidekick's abilities change as Shopify updates it, and it works best for admin tasks and drafts you review yourself rather than anything that needs to be exactly right without checking. If it can't complete a task directly, ask it to point you to the right admin page instead.

Questions people ask

Where do I find Sidekick?

It's built into the Shopify admin as a chat panel; look for the Sidekick icon, usually in the bottom corner of the admin.

Is Sidekick free?

Yes, Shopify Magic features, including Sidekick, are available at no extra cost on every plan.

Can Sidekick make changes to my store directly?

For some tasks it can take action in your admin with your confirmation; for others it drafts content or points you to the right settings page. Always review anything it generates before publishing.

Do these prompts work with other AI tools too?

Most of them are written generally enough to work with any AI assistant, though Sidekick has direct access to your store's own data in ways a general-purpose assistant doesn't.

Last reviewed 30 September 2026.

Sources: Shopify Help Center: Shopify Magic and Sidekick